Browse through and read comments and feedback, posted by ex-customers, about their travels.
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15/01/2012 Bob Australia
This is a note to tell you how much I enjoyed my visit to Argentina and to say how much I appreciated your work in making my stay a success. I liked making arrangements with you and knowing that I had a travel consultant in Buenos Aires who would be looking after me.
It is that much better than doing this from a brochure provided in Australia and not knowing who you are dealing with. I was sorry that I could not meet you as I felt I had got to know you during the time we were negotiating the trips I was to do. I hope you collected the Australian T-shirts I left for you at the Sheltown Hotel. Everything worked out very well, even though I was suffering from a cold contracted on the cruise ship, which eventually turned into a bout of pneumonia necessitating two visits to the Hospital Britanico, where I was very well treated by the doctors and nurses.
It was also very good that you were able to arrange a early pickup from the hotel to allow me to go to the airport via the hospital. I got a bout of conjuntivitus while at the Falls, which reduced my enjoyment there somewhat, I also sought medical treatment there, with the assistance of the St George Hotel staff, particularly Leandro, who was of great help. For this reason I did not do the trek which you had arranged for me. Despite this it was nice to get out into a different kind of countryside. But I did like the tour of the falls. In all cases except one, which was due to traffic delays in Bs As, the pickups were always on time and I did appreciate how well you had arranged everything for me. I managed to add a tour of the Teatro Colon after the Delta tour and the next day to attend a performance of El Corsario on my last night.
I liked the Sheltown Hotel, particularly after I was upgraded to a room with a view over the street. I thought it was very well located and enjoyed my stay there. I was able to walk to most places quite easily. And of course when I did take taxis I found them to be quite inexpensive. You Argentines I found to be very friendly and helpful to me not speaking Spanish. How wonderful it would be to travel there and to be able to speak your language.
The guides and drivers were at all times very good, I particuarly liked Mara, who was the guide on both the Delta tour and La Candelaria. I thought the tours were a good mix, and did like the trip into the country, which reminded me a lot of around here where I live. I would thoroughly recommend you to any who may be thinking of visiting Argentina and thank you once again for your efficient work. I also enjoyed my correspondence with you. Thanks once again and my best wishes for the future.
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Happy new year, I trust that 2012 will be a very fruitful and successful year for you. I just wanted to let you know that we had the most fantastic time at the Iguazu falls. Thank you so very much for organizing everything for us.
Everything ran so smoothly and we were very impressed with the service. The tour guides took very good care of us and assisted us throughout the tour. It was an experience of a life time and we will never forget it. We managed to take so many photos which will help us to remember what a wonderful time we had.
We were very tired, but the experience was such a good one that we easily forgot about how tired we were. Thanks once again and I will most certainly recommend you and your company to anyone I come across who wishes to plan a tour in Argentina. Have a great day.
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Hi! We have safely arrive in Kuala Lumpur on Tuesday morning and immediately going off to Penang Island which is about 4 hours drive north for my 4 days mtg. The trip to Iguazu Falls was fantastic. We really fall in love with the place. Will email you the photo soon. Cano 14 Lodge is a very nice place to stay, clean and neat and the manager in-charge was very friendly - Trying to help us in whatever manner despite not able to communicate with us in English.
We communicate with the help of a dictionary that he brough along with him whenever he came to say hello to us? The tour agent has done an excellent job as well. Very professional and friendly especially our tour guide – Adrian. All in all, we are very happy with the services provided by you and the two of them. Will definitely recommended you all to my friends.
Thanks & Regards,
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Overall: This was a fantastic experience ranging from rain forests, to cosmopolitan city, to glaciers. The sights were unique and fantastic and for the most part, the people we met were very interesting and engaging. Argentina is definitely a great destination, and I wonder what took me so long to get there. The best metrics for performance are effectiveness and responsiveness under fire -- that is to say when things are going wrong.
We are grateful to you for quickly remediating the situation that developed around our cancelled flight in El Calafate. Watching the airline in action, I now better understand all of your cautions with respect to setting up our connecting flights.
Transfers: All of the transfers were accomplished effectively and courteously. The hotels were generally clean and comfortable. The two excursions in the Iguazu falls were both outstanding experiences. We all rated this 10 out of 10. The excursions in El Calafate were also outstanding. The glacier walk was very well executed (my favorite).
The guides were knowledgeable and lots of fun. (10 out of 10). Likewise the 4X4 trip was well-done. (9 out of 10) We took another optional 4X4 in a smaller vehicle on our free day and that was also professionally executed and well-worth the time and expense (9 out of 10). . In all instances, the weather held up and it was exceptionally clear and windless. Absolutely fantastic.
Best wishes
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Thanks for all your help Pablo. We all have returned to Canada and the Iguazu falls experience was excellent and we are all pleased that we took the trip. When I come to visit Argentina again , we will contact you again for tours. Regards,
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We thought the Iguazu tour was excellent.
The hotel (St George) was comfortable with a lovely pool and garden, a large, clean room, excellent restaurant and helpful staff.
The transfers were on time, efficient and friendly.
The two tour guides, Hector and Adrian were extremely professional and made our visit most enjoyable.
We would recommend anybody to use your service.
Thank you for a wonderful experience.
The only issue was that the Aerolineas Argentina return flight was cancelled. However, we werre transferred to the LAN flight which was excellent.
Regards
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Just a quick note to say thank you - all went well at Iguazu Falls. They were amazing!
Thank you
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Just a quick note to thank you for the trip to Iguazu falls. Excursions during both days were well organised and the falls themselves were more than impressive.
Kind regards,
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We enjoyed our trip very much. The falls were spectacular even though it poured rain all day. The accommodation at the St George was very comfortable and the food is excellent. With the extra time in Iquazu Falls we were able to explore the town and enjoy the many excellent restaurants.
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We had a wonderful time in Iguazu. Both the Brazil and the Argentina falls were amazing. The guides were very informative and interactive with the group. We had a great stay in Hotel Saint George as well. We availed the Spa services there and they were amazing. The hotel staff was very helpful. The jungle tour was very nice as well and we enjoyed the activities there. Overall our experience was fantastic. Thanks Pablo for organizing our trip :) We loved the trip and would definitely recommend your company to our friends for future :)
Regards,